We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Sublime glove! Super size very nice quality
FRONS
Comfortable and really heats up
Loved it! Just like the picture. Great quality. Fast shipping
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ok
Perfect
Excellent. Thank you. Thank you. All good
Amazing!!! So the I did not expect this quality I will take it back
Thanks
Very beautiful, it fit perfectly! Besides being very hot, the product arrived very quickly! I bought another color
Perfect ! Is exactly the same the pictures !
I loved my order. I was very satisfied with the product. Has good quality and it was right to measure
Very pretty glove
I love it it’s just like the picture 🤎 Tysm
They are very very beautiful! I loved them, they are warm and they are of good quality, and they fit me very well, my hands are thin and they adjusted me very well!
Beautiful and hot
Product equal ad deliver on time
I received my item on time, I loved the gloves it is of the good quality they are rigid and insulating, I was surprised by a touch finger for the GSM what I did not expect♥️ My mother loved the gloves I ordered for her my mother loved the gloves I ordered for her, I will recommend for me too I will recommend for myself♥️🇩🇿🔥💕
Excellent quality I recommend
Equal
Duge yakysni mittens for his penny. Garno stitched. Odorless. According to Rosemir, they were already (call me to take Xs Abo s). For winter weather, not to play, for cold autumn
They are like the image, Horn above and fabric as polar below, do not bring double lining, they feel well placed and warm, open to pre them at low temperatures
Very warm, the touch really works, the material is good and without smell.
They are beautiful and very feminine