We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I recommend it to the 100%.
❤️❤️❤️
Great quality, very hot, good size, good fabric, to touch the cell phone
very lovely and comfortable
Perfect! Too beautiful and high quality!
I love it, super warm and beautiful!!!!
I loved!! Beautiful and perfect! Great material and great fitting! Perfect
Amazing gloves, really good quality, really good price, they look just like the photo!!!
Love it great quality beautiful gloves
I’m very impressed I really like it! Not good for the big hand.
He's dressed.
Incredibly beautiful!!! And warm inside
Very beautiful, quality, piece, size, price and perfect benefit, would buy others and would also indicate
These gloves are nice and accurately depicted. What you see in the photos is exactly what you're going to receive, for those of us that depend on reviews to place an order. The thickness of the fabric ranges between thin and medium in terms of thickness and weight. Im not sure how warm they will keep me living in New England, or those of you that live in colder climates. Overall the gloves are very fashionable, and fit me perfectly. I'd consider my hands to be a small-medium. For reference when I wear disposable hospital grade gloves, A size small fits me like a second skin, and medium gloves allow my hands to have a little bit more flexibility and mobility. The suede is soft, the PU leather is smooth, and the faux fur looks and feels very nice. Great for the price point! I'm hoping they hold up and the leather doesn't crack or peel as time goes on. I didn't have any communication with the seller so I can't speak on that. Happy shopping :)
Their very comfortable
Poecam warmly very nice color high quality product looks great quality. I recommend it warmly
Love them just like the photo
As the photo
Amazing!!!! Love them
Perfect 👌 loved it fabulous quality
This is the second pair that I buy comfortable, warm, very pretty .. If there was plus 5 stars I would have put
Well made excellent price fast shipping black with fur leather warm perfect for winter best
Very nice, as well as the photo. In big hands will not remain.
Lovely
Exactly same as picture I love it xx