SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Altaghdi (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://altaghdi.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
seems high quality, works well.
Excellent product of very good quality. Looks pretty solid, has good weight. Shave flush.
This machine is very good and what I like is that it leaves a lot of room to have an exquisite profit
Shaver machine, the box is hit hard, even if it does not affect the machine. Arrived on time, it is of good quality, very professional, I recommend to the courier company, and to the supplier, arrived early, everything went well, as you can see in the photos.
For the price does not exist better, 100% recommended, apart has spare parts at a low price
Top quality! Robust Machine. Pleasant surprised
It gave a close shave.A little irritation over the mouth on the first use but overall a decent shaver.
I liked the product, use to shave the head. But the ideal is to shave short hair, that is at least 1 time per week. The larger the fur the more makes it difficult to cut. But it cuts very well, it looks like it has Blade, very smooth. It is also good to keep the skin healthy, apply moisturizing cream regularly, so that when cutting the skin is softer.
Excellent Product, shaves to the raz and feels very good quality.
Excellent product of good quality, I recommend it
It's very good, beautiful I'm going to try it
Thank you if it was what I expected...🙏🙏👏
MTO good device, robust construction and durable battery.
Very good machine, after you pass the finishing machine, then come doing the final cleaning with it, it looks perfect, you will not regret buying there.
Excellent, very good and even incredible price I recommend it a lot
Proven a couple of times the perfect cut to zero on the head, you will have to see durability for the perfect moment
Came to the garnat station. Juge important. Me to be like it.
Perfect. My father has the original and I find no difference
Quality in relation to the price really very good shaver is not inferior to the top models of famous brands
Very good product. Arrived before the stated deadline, well sealed and protected! Excellent quality material.
I didn't expect goals very well. I would buy again. Fast shipping
Surprised me, equal or better Q Andis. The other Shaver of Kemei none pay, but this is good
Very good razor. I recommend it. The very professional seller. Thank you very much.
Delighted, in a hurry. Very happy
Shaver for his own penny drive!) The cob of The Buli of the three teased on the Shiya, ale it is just easier to squeeze. For the sake of Golinnya Maje yak machine Gilet Fugen)