We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
It has good printing the color is adorable, I arrive in good weather, it has good space and it has Division my charm
It only has one compartment is nice good size the fabric is good the color is like the picture ..
It is very beautiful and good pencil case, my daughter is very happy and I am also the truth because I think it has quality, it is beautiful and it arrived quickly, so it is better impossible
Came on time
My daughter loved it, it is very big and spacious it fits everything very well and the design super beautiful
Very nice with two compartments with zipper and a small one without zipper my daughter has loved
Beautiful pencil holder, great material, fast delivery. Council
I charm very good quality and excellent product
Good size pens Is the second time I buy
It's pretty
Very nice Dolls look good M taste a lot for the price super well
Fast Delivery Is wide Cute colors The fabric is a little thin but quality I am satisfied with this purchase
Nice pencil, good size, the color and excellent design, I would ask for another one for me another daughter, it will fit very well colors and down, it came to me a two weeks I thought it would not arrive but it came to me.
Great Pencil case, 2nd purchase, lovethe design. Good quality at totally amazing price at the moment. Fast delivery to UK too. Recommend this seller to.
I thought it was a little bigger and they are not really small is medium and it is cloth my daughter loves
The pencil case is very nice is very roomy
Is complete and closures work well
Very cool!!
Super recommended is beautiful with two large compartments with enough capacity and a small one in front, and very fast shipping.
This monkey then I Upload photo does not appear in the gallery!
It is the same as the reference picture, it feels good quality, it is you good fabric, I recommend it❤️
super cute great quality just as pictured
Thank you for your quick and courteous response and for the very beautiful item It's sure to be a success every day!
The egg is good, the Garna of the furniture. To my daughter for the delivery.
I send super fast, I love it and my girl, she is delighted good material.