We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Good quality, super spacious, arrived very fast .. Highly recommended and the best is the price
Nadiishov shvidko. Same to the other deputy. Garnum .......................
Very pretty, big enough for what it is, I arrive on time.
The pencil looks very beautiful, the fabric looks very good and the closures, the colors are very beautiful, my girl loved it
Everything is as described, the pattern is bright and clear, there are two zippers and an extra pocket. zippers work perfectly, Velcro too, sewn neatly, threads do not stick out. The most important thing is that the child is happy and happy. sent quickly. Seller recommend👍🏻
I bought this pretty one to give away and it's okay
It has good size, the design is very beautiful and looks good quality
I just bought it for a cosmetic Pau to carry. The material is not luxurious, but slippery vinyl material it's printed on the quality. At this price, it seems like it took a week to ship quickly.-No.
Super mega cool!! My daughter loves it! Quality and price are great!! Fast shipping and good packaging!
A spacious, nicely made
Love, love, love lolita Kuromi. The pencil pouch is a nice size and love the double sides. It even has a small little pocket in the front.
Вжчжчжччжжччжжчжчжчжчжчжчжжчжчжжвжвжвдвбвбвбввббвювювювювжвжвжчжвххсхсххчхссххсхсхввхіхжііжвжвжвжіжж
It is perfect and good quality equal to the photo
The product arrived quickly, just like the picture, thank you
Very nice and wide
Delivery to Ukraine two Tizhnya, I will write, the child is infected, I recommend!
🩷🩷🩷
Beautiful same as the picture, and it's very wide and the color very nice, I love it
Looks good, arrived before the date
really spacious than I thought it would be! it looks just as the picture
It is the fifth time that I buy this case although in different models, very good quality and utility for makeup, manicure etc. I recommend it, it arrived very quickly.
A good product, arrived quite fast, in good condition and is also super wide.
The pencil case is great. Delivery shvidka
Very good quality pen 10/10, I loved it I would buy again without a doubt, it has two compartments with enough space for school supplies.
Very beautiful, my daughter loves it