We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
It is very beautiful and spacious
The order for my daughter loved this beautiful and very wide I fit the lot and what they want to put kreo that I will return to my niece
My little girl liked it A lot
Daughter uses this for her pencil case for school and is very happy with it. She’s been using it for 3 months with no issues
Same as in the photo, better than what I expected, it has a lot of space, of good quality, I would buy again.
As in photography, I liked very good material I recommend
Wide equal Image
Perfect as in the photo, very spacious quality and unbeatable price
its amazing quality and so cute!!
Very practical and well finished
super.fast delivery.very nice.the colour look like the photo.the kid is happy about the kuromi.is large to fit the pencil.
Class pencil case, free. Priyshvidko. The quality of the norms, on the Tik to wistach
Nice case, two parts with zipper and a smaller part without zipper, strong velcro. Drawing same as in the photo I control
Bello
Cool I love arrived before deadline thank you I recommend the seller.
It's just like in the photo, it looked smaller than it really is, I love it
Very beautiful and good quality
I liked them very much,😃Has 2 compartments and good quality✨..!! Thank you I will keep asking for more ..🤩
perfect and big.. amazing
Excellent Product, same as the image, my daughter charm
This is some serious stuff! Quality is far above AliExpress expectations! Material and print, both excellent quality! Respect for the store and seller 💯
Beautiful, my daughter loved it... arrived fast and in good condition
It's too nice my happy daughter with her case😍They even ask him where he bought it hahahahaajajajak.
Very beautiful pencil, very wide my daughter charm, arrived very quickly
Cute and spacious case