We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very pretty, and well received👍👍👍👍👍👍
Very cute
Grandson love it!!! super cute item. Well made.
These backpacks are nice and well made .... They are small but for the gig of the children's party they are very good and especially at a good price
Good 10 product of 10 quality as always bu3na ci3n percent recommended I recommend expanding the store and its very reliable products will buy more.
I loved the very resistant material
Thank You.
The bag is so cute. The child likes it.
good
Very nice and fast delivery
I liked my order
Good that backpack. Some kind of third-party smell. Viconano Garno
I really liked
Very read Super recommend buy without fear
It is very beautiful and practical because I carry the most essential for my baby, also when he cresca he can also use it
Very beautiful to my child charm
Arrived right, loved size and great
Very nice to be super satisfied
Goods match the description. I recommend
Nice product.
To my daughter for the delivery. Goods for 9 days. Everything is matched. Seller recommend.
Very resistant and good size for a child of 2 years old and for kindergarten very beautiful
Very beautiful for a child from 1 to 3 years old
This beautiful medium is very good for preschool and for walking out and put c1 change and towel is very good solid material and its strong color nice quality closures for the price this is an excellent purchase many thank you I will ask for more backpacks again
I really liked