SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Altaghdi (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://altaghdi.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Blue Hai
r Dryer 5 in 1 Hair Styler Curling Iron Hair Straightener With Hair Brush Hairdryer For Hair Dryer Hair Multi StylerBlue Hair Dryer 5 in 1 Hair Styler Curling Iron Hair Straightener With Hair Brush Hairdryer For Hair Dryer Hair Multi StylerBlue Hair Dryer 5 in 1 Hair Styler Curling Iron Hair Straightener With Hair Brush Hairdryer For Hair Dryer Hair Multi Styler
Arrived before deadline, I tested and approved, I am satisfied with my purchase
I was very satisfied with the hairdryer, everything works, no damage. Very convenient especially if you take with you on the road.
I love it just like in the photo and the videos that the seller sent Me!! I totally recommend it
Nabir viglyadat Garno, pratsyu. Duge Bagato of plastic parts. With a robot, there is a good smell of plastic. Prysher shvidko, good packaging.
Not bad 7/10
The seller packed well and sent the goods quickly. Styler/hair dryer of excellent quality. The parcel to Ukraine reached in two weeks
Excellent product is as the description in the ad, I like it very much.
It's just a witch for children. Even more so easily, I didn't really shyly. It's just a little bit of it, fix it for a case, stitch it, all the same, it's easy to shake the attachments, the plastic is good. priyshov for 10 days. I recommend the seller this product on everything💯
Marche super bien👍
Very good, consistent with the description, the only drawback that it is quite bright
Delivery 13 days, for the next. Packed in a box, everything came in time. This is good, one mode is ale with the most temperatures of the cold to the garyac. Attachments to work, wind up in 10 seconds. Definitely recommend. I took $10 for my money
I liked it, it's very good for the price. Has 3 temperatures, heats enough for thick hair. The cable is rotating and thick so it looks safe. For chile you need an adapter plug but no power converter. Looks good quality but not excellent.
Is spectacular, the power is excellent and dry fast. Also for combing is wonderful
It took some time to get customs, but it arrived safely and operation was no problem. The functions are diverse and the price is not burdened, so it seems to be able to use well. It was good to be able to choose a model with various colors.
polecam!!!
Very good article however I find it makes a lot of noise but it is very effective I like it a lot to see in the long term too
I have been wanting to get these for a while and couldn't justify paying over £400 for them. Took the chance on these and I'm delighted with them. Communication from the seller was great and were delivered to the UK in a week. Highly recommend this product and seller ☺️
I recommend it. The parcel arrived in 10 days.
The hair dryer is super, I love it, the hair styling is a lot easier, the only thing is that it's very noisy.
very good quality thank you dear seller and many thanks to AliExpress see you in my next purchase
As a gift to my wife. Great as the famous product that is much more expensive
Beautiful I love it can’t wait to try to out looks exactly as pictured come with all attachments and the colours are exactly the same as pictured
For its 40 € works perfectly. Design gun. Of the minuses-Oh noisy, at the base of the nozzles slightly tightening the hair. And so in general I am satisfied!
Very good
Mega Cool hair dryer. it's super for the money. the nozzles are great, it does its function, the curls are just a bomb