SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Altaghdi (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://altaghdi.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Blue Hai
r Dryer 5 in 1 Hair Styler Curling Iron Hair Straightener With Hair Brush Hairdryer For Hair Dryer Hair Multi StylerBlue Hair Dryer 5 in 1 Hair Styler Curling Iron Hair Straightener With Hair Brush Hairdryer For Hair Dryer Hair Multi StylerBlue Hair Dryer 5 in 1 Hair Styler Curling Iron Hair Straightener With Hair Brush Hairdryer For Hair Dryer Hair Multi Styler
It's perfect!!!!! Works very well, powerful. Arrived 6 days after payment. 15 days before the deadline!
Super hair dryer! The seller sent everything very quickly, came to Germany in 6 days :) Super!!!
This is amazing hair dryer. My hair is very thin and light and it could manage the style of my hair just like I go to the salon! I’m very impressed
Everything perfect!
Excellent product. With instructions in English. I get to Mexico quickly. Excellent value for quality-price.
Very good article this very father as is the image
Product in good condition, does not heat enough but fulfills what it promises
The delivery came quickly, and I tried the same day. At first I was afraid that it would not be suitable for use, but!! At first, the effect of the curling iron appeared, and the curls became natural and really beautiful!!, and after 2-3 days there is still a curling effect. 5 Stars Praise
Very nice and works really well. My thin hair are volumed all day!
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Very efficient Article! It makes beautiful curls, dries the hair properly and is perfect for making beautiful brushing. Delivery has Summer plus than fast, order on a Wednesday and received the following Monday. I recommend closed eyes!
The goods arrived within 2 weeks. Everything is very carefully packed, everything works perfectly. Seller recommend
The styling is similar, I will describe the vidpovidad. May garny viglyad, mother of age. Good. Seller recommend.
Duge class and sweat styling. All pratsyu Yak cool. Tripping away Yogo shvidko mist with Express. Shop recommend.
fast arrival, well packaged and looks good. fits the description and works well.
Sell a good product shvidko. Packed good. I will describe the product for photographs on the site. Pisla koristuvannya additional Komentar.
excellent product. Works perfectly , just as described. I hope it doesn't brake down any time soon.
I loved him🥰It is super useful saves me a lot of 10/10 time
It already came to me super fast!!🤩It arrived complete and as I asked for it I have already died to use it
Priyshov hair dryer for 2 Tizhnya, juge shvidko the demand will be towed, and so I will be so spoiled)) there is no turning and not turning around🤗
Incredible!! Works perfectly! I live in Brazil and in my region the voltage is 110V so I ordered the American version and use it with an adapter because of the socket! Worked super well! It has 3 different temperatures and is very intuitive. Arrived quickly and super well packed!
Very great product
Works and molds hair well
I'm in love! Beautiful, functional, it heats up enough, it's not that excessive heat that burns the hair. The wind dries well without mistreating. My hair is thin and thin and with no definite shape, so it fulfills the promised very well. I'm completely in love with my kit.
exactly as described, good workmanship and easy to use