SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Altaghdi (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://altaghdi.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Blue Hai
r Dryer 5 in 1 Hair Styler Curling Iron Hair Straightener With Hair Brush Hairdryer For Hair Dryer Hair Multi StylerBlue Hair Dryer 5 in 1 Hair Styler Curling Iron Hair Straightener With Hair Brush Hairdryer For Hair Dryer Hair Multi StylerBlue Hair Dryer 5 in 1 Hair Styler Curling Iron Hair Straightener With Hair Brush Hairdryer For Hair Dryer Hair Multi Styler
Everything nice from the outside. After unpacking, I checked if they work and so far everything is OK. At the first launch there is an unpleasant smell of plastic, but I hope that it will pass.
Good morning to you, I received the new hair dryer hair styler, very nice, working and elegant in its case. A thank you to the Seller
Very nice set, quality material but makes some noise.
Great quality. Obviously not so silent, but it fulfills what it promises
Perfecta
I loved it, it's super good
Fast delivery, dryer complete, works quite loud but normal. I haven't tested the famous curler yet, but maybe it will work
Very good!!! Works and it goes right. Also comes with several heads for various functions, a good purchase
A wonderful hair dryer. Delivered very quickly in 8 days. By courier of new mail. Thank you☺️
I recommend, it works, but you need to take small strands
Perfect curls the little time! I recommend it
The goods were delivered really quickly, looks very good, I would order it again at any time.
Super fast delivery. All right, all right. I'm satisfied for now.
Very good product. Everything works. The curls come out mega. Shipping fast and no problem. I recommend
Nymovirno-class hair dryer. A non-Beacon will help with an original ale and Tse, it is simply unreal class. For additional assistance of the nozzles brushing it. Nozzles for locks are very gorgeous. To put on my super thin spun hairs crushed the curls. Definitely recommend.
My wife is satisfied, it doesn't stink, the nozzles hold on well
Hair dryer came fast and it looks like on the pictures. I tried it and it seems ok. We’ll see in time. Recommend the seller.
My partner is very pleased. I hope the dryer turns out to be a permanent item.
Excellent seller, on time, fast deliveries, excellent products...recommend
Already used, it works well. It looks like a very expensive phone!
Fast delivery! As described! Powerful, stylish, beautiful,Thank you!l buy it and l do not regret very good
Looks solid, packed perfectly
Everything is working properly
Styler is great! I really expected worse quality and the quality is really great! Shots extra, waves, straightens :) hair looks Mega
It is very beautiful, the color is what is shown and it came to me super fast and with all the tools. I tried all the tools and they all work super well, the truth is if I recommend it, although it needs to be tested longer. The materials feel good quality, except for the round brush, which feels a little fragile, but does its function very well