We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very beautiful, plush gloves, pleasant to the body. Fit, and stretch well. Came in 2 weeks.
Good
So nice and soft .Ilove it
Beautiful
Very good customer service really good delivery and dispatched timing really happy with your services keep it up thanks
Fast delivery, fine quality and nice color.
OK polecam
Very good product, nice gloves
Perfect mittens, hold warm and exact color. A passage for the cute thumb
I arrived very fast! They are warm and comfortable, they arrived in good condition and I love them😁.
Thank you for the product gloves very soft and warm fast delivery to all recommended seller all super
gGood quality. l plan to buy more!
I love this gloves
Really soft and comfortable, item is as described in the pictures, good quality for the price and warms up fast
I like it so warm that I want to buy another color. I'll smell a little bit, suck it up and use it in winter!!🧡🧡
SOOO CUTE AND SOFT!! I got it on sale and wintertime is coming close so i decided to get a pair, and they’re absolutely stunning!
Very nice and warm to the touch totally worth it
It's very soft and it's not very big so it's good!!!!!!!!!! Can't wait to put this this winter!!!!
good good good good good good good good good good good good good good good good good good good good good
The item is very soft and feels so good on my hands
I recommend. Very fast delivery without having to contact the seller. The gloves fit and are of good quality. Thank you
I bought black. I want to prepare for winter in advance. I'm going to do it in advance. It's warm. I'll use it well ~ ~ ~
Good
Very fleshy and cute as for me, they were in operation only once, but I really liked it! I will continue to wear!!
I want to wear gloves, but even if it is a smartphone glove, it is uncomfortable to touch and I hate being stuffy. It's warm and nice. It's a new product, it smells a little bit, and I wear it for more than 10 minutes, so it leaves a mark on my hand.