We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very cool! Qda great.
Artificial plant is very good product price and quality
Very beautiful and good quality, equal to the photo, very satisfied. The only thing to consider that the stick (which simulates the root) is very short. Very good purchase.
Really nice Looks so natural
Beautiful but I found smaller than in the photo
Very good quality and firm color
Good product, not very big but I am satisfied.
Belisimo
High quality product and beautiful and very strongly recommended product
Like the description, I haven't mounted yet
I loved the product. Left my room with bad style
Very pretty as described
Beautiful likes quite, arrived on time
Although you can see closely that it is an artificial plant, by far (3 meters) it looks very good. In my case, I have mixed a real plant that is a bit pachucha with the artificial plant, which arrives very fair at seventy cm high. I think the price is quite worth it, although I expected it to be higher.
Have received without pot
Small but beautiful, if I liked them and they came quickly
Product is really well packed. Received within the time period. All is great
It is according to expectations and description arrived well perfect packaging💯Recommended fast shipping thanks
The shipping has arrived very fast, they are very beautiful, they give a natural appearance, I hope they last for a while outside, very happy with the purchase
have not put it together yet, but it looks good will send another review and photo when I put it together, thankyou to seller fast delivery,
muy hermosa
Great tree
Precious plant, very original. Just what he wanted. I will buy it again
Unbeatable for the money🥰
It seemed good to me that I am going to ask for another to make it seem more leafy. I recommend it, very good price