We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Lovely hair clip
Garna
The parcel was delivered in two weeks to the Kiev region. The hairpins are wonderful, with an average thickness of the tail. Look very beautiful on the head. I recommend the product and seller. Thank you.
The item is as described in the description. The shipment arrived quickly.
A little heavy
I love
Delivered quickly, the product is good, the clamps are reliable. I recommend it.
A+ accurate description, high quality product and fast delivery, thanks
Good article, the only thing that does not completely complete the closure in a high ponytail, it may be because of my volume of hair, for my 6-year-old daughter it is ideal. Good material, weighs which indicates that it will last for a long time. I recommend it!!💕💕
I bought another color last time, but this time I will buy it in gold color ~
Small for my then hair didn't surround all my hair, even though I don't have thick hair, but normal hair, and I also suffer from shedding.
Took only 6 days to arrive inNL, super quick delivery! Looks great and was surprised to see this is metal and not plastic. Happy with order
Perfect. What describes
The pliers is beautiful is solid. But there is a space, it does not close totally so pay attention to those who have thick hair
Excellent item, very good quality👌As described. nGrip quite a lot of hair. nSuper fast delivery, I recommend the seller
Is OK nice
There's a protrusion inside, so I like it to hold the hair bundles solid.
Really good and convenient to use
Quality is good
Is the same as in the photo. Perfect for making a ponytail. It is very nice position. I liked it quite a bit.
Well received. Shipping is completely fast.
I arrive on time, in good condition, the clamp is metal !! Looks good!! Thank you!!
so pretty
Duzha Garna hairpin, metalwork, a good trimak tail. I recommend the product from that seller. Daughter
I like them a lot!