SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Altaghdi (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://altaghdi.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
fantastic product that comes in packaging that protected it from damage during transit to Australia. great
Good product
I already have this razor and it works perfectly, I bought it to give a gift to a family member, it only took 10 days to get the product to Colombia
Fast Delivery 14 days. There are no comments on performance. The package is whole. Complete complete.
Britain is good, the middle of gold is good, the nozzle is good, it is not waterproof, it is good to cope with the robot
It works well, the noise is not big, and it's a cutting force good.
Good Product Good Seller
Good strength. Cutting force Nice.
Legancically this and how! Leganco how should this and that so that I would elegantly recommend this A-How!!!!!
Very good and excellent presentation, very good material with your accessories
The quality is super. I'm not taking it for the first time. It's all great. Only the best impressions. Recommend both shop and seller
Very good razor. The package was slightly damaged in the delivery, but the razor is fine.
Very very excellent product and conforming to specifications. Very excellent packaging and the product arrives in very good condition. Fast delivery to Algeria🇩🇿With Algerian express mail. SHOP🏪Trusted seller I recommend dealing with👌
Very good for the price. Good!
The sound of the shaved machine is a little big, but the beard is good, it's very cheap, so I'll buy one or two more in advance before it's out.
Before use, but it seems to be good
Silent light Shaver goals well for the money. I recommend this seller. All according to the description I will see how many months the blade will last, if it is good to order another one
It is the best product with good cost
Very good quality product. It meets expectations. I recommend
Works properly. Complies with product specifications. Suitable shipping with good packaging.
The quality of the product is very good The quality of the product is very good The quality of the product is very good The quality of the product is very good The quality of the product is very good The quality of the product is very good The quality of the product is very good The quality of the product is very good
The goods arrived very quickly in Zaporozhye in nine days. Shipping Meest Express. The electric shaver is super, shearing perfectly. I coped with three day bristles with a bang, like a machine.
The delivery is fast and working well, and it is correct as described, but the power is a little bit bad.
Good cost-effective quality and appearance are excellent from what you used to buy
I will describe it, Cholovik in the grip, Shvidka delivery, I recommend