We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I made the goods in the photo. Tsylkom is filled with☺️
Fast delivery. Elegant. Thank you.
All correct
A little smaller than how it looks on the site. But overall nice. Are 2 separate necklace
Wonderful. Met the expectation. I 've used it and everyone loved it. Can buy without fear, very good quality.
Very nice necklace received on time. I love big ones pearls they are very beautiful. Thanks to the seller
All OK. I liked the product very much. Thank you. I recommend the seller.
Beautiful! Exactly as in the photo. Are two individual necklaces. They seem to need great care so that they do not spoil (with water sun and etc). But for the value I think it's worth it
Nice necklace. Good quality. Fast delivery
Puikūs perlų imitacijos karoliai IR operatyviai atsiųsti👍
Fast shipping, the necklaces are very good, I will fill with jewelry a chest for ornament.
Very parents the. I really loved
I really liked the product. Combines well to compose a set with elegance
I really liked the article, just like in the photo!
Shipping was super quick. Thank you!
Great quality product, I loved it, just like photo
loving would be great if it was abit longer but the quality was great would be buying more from the store
niquel
Love it
Very nice
Beautiful necklace. Faithful the description.
Are very elegant and arrived super fast
Thanks for this beautiful piece
Beautiful, came fast, it looks festive.
I liked it a lot! Very beautiful the two necklaces!!! arrived quite fast!!!