We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
That's good. It goes well without an ideal. There is no temperature control, no water-stream water-hole part, and the overall finish is good. This is a very satisfactory feature at this price. I recommend you.
Great product high quality
Good quality.. 👍🎊
Very beautiful kettle. In hand gives a higher quality impression than in the photos of the announcement. Boiled water in less than 4 minutes, the function of keeping the water heated worked perfectly. Even without using the function of keeping water heated she held the temperature well. Comes with manual in English and Chinese. Arrived much earlier than the scheduled deadline.
Excellent Chinese kettle 110V ..com Prada day 19/11 and received 04/12 SP-capital… cable and the plastic lid imitating wood.
Seems very solid, whether its accurate or not i have no clue im going to need to test it, but it seems fine
love the design. water heats up fast and keep-warm setting worked well. Highly recommend for the price.
Great quality! Robust and fast
Very excellent in its stabilization of heat, regular and fast boiling, less than 4 minutes if it does not.
Excelente
It's pretty and heating up well. It's been working for a long time.
The product looks good materials, I hope to test it shortly, internally it was well protected, the external box a little battered but no consequences on the product, instructive in English.
Very beautiful
Product exactly the same as the description in the ad, works very well. Fast shipping, fast arrived to Brazil, fast customs clearance and fast delivery too. Congratulations to all involved for the great work. Very satisfied with the purchase
Nice kettle! Received this in a a jiffy after placing the order. Made of good stainless steel and the temperature control is convenient.
I received it and it was hit in the box, but thankfully the boiler is intact and well worked and very neat and caught by the weight of what it feel is heavy and the volume and quantity of mowia almost 900 ml means 1 liter almost and keeps heat and the first timer raise the boiler.
Arrived very fast, it is beautiful and very efficient!
And I advise them to be very good and very good.
Very nice and affordable.
Running everything OK, heats up fast and she's pretty similar to fellow Stagg. Great water flow and control!
Very good. Well built. Very useful to undo for the coffee corner. Would indicate, no doubt, to any specialty coffee enthusiast.
Sweet and gracious, and a beautiful shape.
That's great! It is a good product!!!
Everything perfect, heats up very fast. Wall Connector I need 2 single adpaters or a general one. (Mug not included)
The shape is clearly beautiful and the rest of Majertbt was a terrible addition to the table and the shape is luxurious and Fancy I liked the sincerity and easy to use