SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Altaghdi (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://altaghdi.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Good price performance!!!!! I think I will go camping before this summer and use it well. Good good good good good good
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It's cool and winded!!! It's nice to be light and wind, and it's good to be far away! It's a component. It would fit in a bag and even two. I bought one more with white I love it very much!!!
Vaysher shvidko and charges to the prodigy of the props on the skilki to whist the charge for an hour... Brats for Lato
My two quality bomb
The price is good. The price is good. The price is good. The price is good. The price is good. Good price. Good price. Good price. Good price. Good price. Good price. Good price. Good price. Good price. Good price. The price is good.
It's perfect. The battery is 10000, and the light is also used for the auxiliary battery. I bought it cheap and good good delivery.
It's a little wind. It's a price. I bought well for cheap
It's small, it's adjustable up to three-speed, the lights are on, and it's really satisfying. With the best wind, it's pretty cool and it's 10000, so it's been going for quite a while and really useful. It's hard to wash, but it's great for the price
I'm very satisfied. Ali's first purchase. I bought a little more at a discount. I charged it up to a certain extent, then I put it in three steps and used it for eight hours. I use it in front of the top at home. All right, all right.
Super, not so great, ale good sweat. Pidsvitka pratsyu good, priyshov charge. I did not spit with the seller, but it was not too large. Priishov Shvidko, Minister of Express. Shop and seller recommend
✅️ Buy: 24.8.1 ✅️ Receit: 24.8.7 ✅️ Use The composition is body, tripod, C type cable, carvina, flesh, bag Installation is simple when combined with tripod rotation and adjustable up, down, left and right angles Can install tent ceiling with rear handle enclosed carvina Timer 1, 3, 5 hours Light 1. 2, 3 steps Fan 4 steps There is also a USB output, you can use it as a Bobe if you need it. Off is off when the fan button is pressed for 5 seconds
The box was a little crushed, but it's working well without any problems. Two weeks after one buffer, it's still in use. I use it to dry my hair about 15 minutes a day. I also have a storage case, so I think it will be good when I keep it.
Works, but I still know for a long time or not
The action is good The delivery is fast and the product is good. I like the price more than anything.
The packaging is also perfectly packed and arrived, and the product is quiet and the air volume is fine. In particular, it can be hung on the tent side, so it's okay when camping. I am very satisfied.
Class fan, May 3, 3 years old fans, timer for 1, 3 and 5 years old, tripod, cord and Karabin. I will change the hour of the city, I will charge it, I can give it a quick whistle
this is one of the best fan you can carry around. very satisfying product.
7/16 order 7/30 arrival. Small and cute, the wind is not good
Much better than I thought. No noise, cool. The packaging is good. Thank you.
The fan came in excellent condition, charged and everything works! Class, I'm Satisfied👍👌
The wind strength is adequate, and the light function and the auxiliary battery function are very useful.: if the wind century was a little stronger... If The Tribune is height-adjustable on the leg ..
The product is good and the packaging condition is great The previous product was damaged and shipped.
This seller will send you the best products! I 've been buying eight generations and handing out my friends. Business flourishing ~ This time, the packaging is strong, and the product boxes are all in Korean!
Very good work smoothly. It's amazing that the manual is in Korean. The packaging is completely sturdy. I bought it every month, but it's nice to have a cararound!