SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Altaghdi (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://altaghdi.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I bought it to use it as a Winter Circular, but it looks good at cost. The battery capacity should be used to know, and I hope it works well without a fault. Delivery is fast. I recommend it as a price fan ....
I was surprised that the storage bag was better than I thought. The whole thing is good and the delivery was fast. I was surprised because it was better than I thought. The whole thing was good and the delivery was faster than I thought. I was surprised that the whole thing is good and the delivery was fast
It is a fan with more than expected, a cool wind, and a strong battery. Although the legs look a little insubstantial, the simple design makes them highly satisfied. The price-performance is excellent and good.
I have held out well with this product this summer. It was good that the battery was long and I could use it at the end of the game, even at the baseball field.
Oh... I thought it was a lamp-containing product like this. The basic product is a product that does not have a built-in LED lamp on the border. If you knew this, you just need to buy 10,000 large-capacity battery products. What do you buy again? The wind direction is adjusted up to 3 stages, and the three-Angle stand is compatible with the camera stand fixed screen.
Jó CUCC, action sokáig bírja.evegőt jól fújja, ahhoz képest, Hogy em túl Nagy.
Best cost-money products!! It is also suitable to be used on the desk, and it is not difficult to use it as a battery for a long time!!
There is a bag, and it is possible to have a wind century, a timer, and brightness. I can't buy cremoa expensive
It's small but cool. I bought it because I thought it had a lighting function. It's cute.
I liked it after buying one, so I repurchased it. Above all. The function is also good and the battery is good for a long time.
No missing components and good operation Long-term use reviews later,
Thank you for fast delivery. It is a product that is satisfied. Thank you for fast delivery. It is a product that is satisfied. Thank you for fast delivery. It is a product that is satisfied. Thank you for fast delivery. It is a product that is satisfied.
👌🆗️👍
I think I bought a good product really cheaply. I think the delivery is coming quickly. In the past, there were many cases of waiting for delivery for more than a month, but these days we really order from Korea it's shipped without much difference.
I bought it after seeing it, but it's really okay. The bag is strong and the fan is not heavy. It's practical to be able to do it. I bought it to use it for camping, but it is very recommended!!
I received it quickly. I think the price is really good. The battery capacity is big. I think I use it all day. When I don't use it with a fan, I can turn on the light and look at the book. I think it's good.
It's stamped and scratched and tried to return it, and then I'll feed the coupon cheaply. The product itself is good! I bought basic with pro because the battery capacity is small, but I turned it on for 5 hours, but it keeps going back ~ Battery it looks like Nin.
The shipping condition is also good. It's fast. My legs are a little weak, but it's the best for the amount.
Shipping arrives very quickly It's safe to be packed The operation works well without any problem, Three stages of lighting are also well lit But the legs are very close to each other. If you're charging, but it's only long.
I think the product arrived about a week ago! The packaging condition has been strong and well packed, as soon as it comes, it is being opened, photographed, assembled, and used while leaving a comment. Tunggand The design and so on are very good. Rather than this price, it feels like a cheap purchase of goods from Hull. Are things this good these days? If you like the product and need it, please don't hesitate to buy it. It is recommended.
Class fan, silent, good, everything is like ........... ........... .......... ........
The goods arrived before the specified time. All as described, quality material. Works fine, two nights for 8 hours of charging. I recommend this product, it is suitable for both camping and in the house or apartment. Works very quiet!! I am very happy with this purchase!!
I don't keep standing stable when my legs are tripod. If the floor is flat, it is beyond baggage. I bought it for use on the ceiling inside the tent. The existing products have protruding wings, so children are at risk. This is safely in use
I bought good goods at an affordable price. It's the product you wanted. Thank you. I bought good goods at an affordable price. It's the product you wanted. Thank you. I bought good goods at an affordable price. It's the product you wanted. Thank you.
It is quiet and the wind strength is also good at 1 speed with a single charge. Very satisfied. Slight your business