We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Excellent quality 10 of 10 the love do not hesitate to order
The backpack is very cool, my son who is in the store is great and he loves it
Super cute and spacious is a nice fabric and if you fit a lot of little things, I use it for diapers, wet wipes, petroleum jelly and her tit☺️✨
I love it, it's the nursery backpack, perfect size.
Very nice, totally corresponds to the description. I recommend widely, I would order again.
Perfect the bag and like on the photo😍Very good quality
From the Hell
Super Perfect👌💯
Sweet and sweet size
I really like the size is perfect the only difference to the photo that the drawings on the sides are yellow but I love it anyway
Perfecta
Very nice and it comes quite wide and it is very practical arrived long before the estimated delivery
Great identical to the original ,perfect the child loved it, and fast shipping, I will continue to buy here, recommended.
Small but very nice. Perfect delivery of established good times
Very beautiful and quality is small
article conforme très beau
Perfect, as in the photo, a full-fledged Zara product even if bought on AliExpress
exceeded expectations
Cool, my baby loved it and it's big
Super pretty, good quality and good price Super nice, good quality and good price Super nice, good quality and good price
The quality of the same imaginary that I have Bivirina from three years ago and have changed forever and I asked for new renewal, but God Makhbat and even the name Maanjab or rubb the same what I recommend in the strength
Very beautiful, comfortable and good quality
Really beautiful and high quality worth the money
I bought my son and we gave a cousin he loved it
super