We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The product is good, v the delivery time unbeatable thanks
It looks good quality I hope sleep my cat very comfortable
Beautiful cat bed Fast Delivery
First order I got wrong item it has been returned, ordered second time and now received the right one
OK, ale Poki I I I Cat viddali
She arrived very well, she looks cute, and the kitten is still baby and it will be good for her. You can see that she slept very well.
The bed is good, the Rosmer L.😍💗🙌😌👍Cat satisfied🙌😌
A very cool lot of space for a cat material in the fine
Bed taken for Knife rabbits. Very cute, consistent with the photos.
My cat loves it😍
Super spacious bed for adult cats, it is very comfortable and my cats love it
Good product same as the picture
Super lovely❤️
The bed is super good is wider than I thought, but my cats did not occupy it so my dogs took the opportunity and they enjoy it very much, it is of good quality and comes just as in the picture.
My 2 Sweet had on 23.6. Birthday and got a lot of nice things, including the cuddle nest. It is visually so cute, but also very beautiful and high quality processed. Inside there is even an extra cuddly pillow to take out. I am pleasantly surprised and would have expected less for the price. Great shop with lightning shipping. I 'd love to come back🤗👍🫶
My cats loved it, soft and warm.
Very class
The product arrived in the agreed time. The material looks simple but not poor quality, for the price is quite good
Very cute
Perfect Cat Bed
Thank you for everything and fast delivery
I loved! My God, just wonderful and very good material. The flower enjoyed playing with the ball so much that it took off on the first day kkkkkkk
Spectacular, it's very soft and pretty. Very fast delivery.
Equal to the picture and good quality
Very good loved my cat