We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The material is thick, excellent, the perfect embroidery .. Good sewing surprised me.
Garny ryubzak. Delivery shwidka. All norms. The quality of norms. Cosyakiv are not well-known.
Beautiful, all well lined and alcoholic. For the cost and benefit is very worthwhile.
Of quality compared to the price. Corresponds in full to the seller's description.
Super, I recommend) I do not know Yak Vin will viglyadati pisla prannya, ale yak for a backpack for 150 UAH in capture :) at Vinnitsa for 10 days
Loved, quality product very well made! Exactly as it is in the picture!
Great quality, nice fabric. Fast delivery. Recommend!
A class backpack. Trimal form. Small, for a child 4 terms of pidishov. For dotik Nibi velvet then will be Marky. I play a pralna machine not zipsuo Yogo.
Not the first time I buy, I was delighted with the quality
Worth it, it is very beautiful and spacious my son loves to parade with her everywhere. And came out at the good price.
Just wow! I'm in the grip
Vivid colors. I recommend
Excellent backpack, great size, I can put my baby's formula door, 5 disposable diapers, 2 ointments, small bottle of water, large wet wipe and a little space is left. Great size for baby or child to take. My 2-year-old can carry smoothly. The backpack is super soft, arrived fast and wonderful quality.
I loved it, it's super soft, if my kid had a fit for his toys if they fit.
Is Divine!! It's flush super soft is a good size for a child from 2 to 3 years old. It's wide and very beautiful. It comes well packed and the bag it came in comes in the same with a semi-transparent design with very drawings nice everything my baby loved it, Since every time they go out they like to load all their carts there, it is very worth it this backpack😍
Super quality be MMI🥰I love
Great quality, good seams. As the image and fast delivery :) Super satisfied
This wonderful backpack, super soft and quality
Perfect .. Mt well finished and well structured .. Most beautiful thing
Beautiful, and the colorful of them wonderful
i received the parcel, quality is more better than picture really happy to receive this product.. will buy another bag from you hoping the quality will remain same.. 5 stars
Very cute bag! It's fast. A little smaller than I thought but sweet
Too beautiful, my daughter loved🥰❤️
This beautiful
I loved grateful for the seller excellent quality. Arrived before the certain time and very good packaging. The backpack is as shown in the reference image and I am very happy with my purchase.