We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Came fast to Canada. Dark color good. Bit smell but it’s for outside it will be gone. The only problem is when rolled edges curled up. Need to straighten out. No zip ties or rope. I bought my zip ties in dollar store here. Front of patio I faved leaves outside. Side of patio I faced towards me so it’s beautiful. Wish more leaves to be thick for this price. Wish and hope it will withstand the wind. Price reduction will be nice to buy more. Thanks
Perfect
The leaves are a little separated but it is beautiful it fulfills the function. I recommend lam seller arrived early. Thanks
Very quality. Thank you ..I bought three
My wall is like 1.10cms X2.20 more or less, use 4 rolls, I will order another 2 to finish my project ..☺️🥰✨I recommend the seller!!!
Everything perfect and the price very 6
Real product to the publication, arrived in time and form. The tracking was punctual and the quality of the materials is seen, I will see how it works outdoors.
Excellent buy cool price and super fast shipping. Very good quality for price, I recommend👍
When I saw it, I was surprised in good size, my garden door is going to look great👏👏👏👏😍😍😍
This very beautiful looks very good in the space for which I wanted a small terrace, a pity that I lacked a roll.
Product of great quality, let's say a Note 8 to realism and easy to attach, have not installed yet.
It is very cool but they do not have e la.ca type of leaves as it appears in the cover photo
Very good product
Yupia
It's OK
Same item as the ad, it's perfect, I recommend this seller and the product
Was better than I expected
Really like the photos is just what I expected
I liked it very much
Great leaf fence panels! Fast delivery! Easy to install!
It's a cute look great I love it