We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Medium quality but good for my daughter who loses them to use.
always losing these so very helpful to be able to get a lot in one go!
The scrunchies are excellent. They don't mark the hair.
Fast delivery to Poland about a week
love the colors and I got exactly 25 scrunchies, thank you.
Of good quality I thought that for the price they would be thin but it is really worth it are thick and of good quality and very beautiful colors
Perfect 6, arrived ahead of schedule
Basic colors but very nice Soft fabric and fit well I loved
Very beautiful and bright, cute colors equal to the photo. I arrive earlier than predicted. They stretch well.
Elastic and beautiful, come the 25
Nice soft materials and elastics seem to be a good strength. Very pretty mixture of colours.
product ok. fast delivery.
My order arrived in good condition, in a short time of about a week and a half, all super good, thanks to the seller and the delivery company. I'll keep asking.
Happy with my bow ties, they had an excellent price and the colors were very beautiful. It took 15 days to reach Colombia
Very beautiful are well made ..❤️
The product is in line with the description, the quantity is correct
Corresponds to the photo, it feels cheap but for the price quite well, you feel the cheap elastic inside, but if you are fussy you could change it, I would buy again, not very thick in width and fabric
Very good, exactly as expected is arrived on time.
Very happy with the coleteros
Equal to the photograph arrived quickly
Very nice, they come as they say, I loved
Good quality, a little incisive for my wrists.
They are beautiful, excellent quality, very very lindooooos, I loved too much, I will buy more colors😍😍😍😍😍
love them, and they had beautiful colors as well!!!
Very beautiful colors. Good quality, and a nice Fabric. Makes the Hair not break down. I am very happy with it, I recommend this product!